You have the right to revoke your order within a period of twelve hours without giving reasons. The period of revocation shall be twelve hours from the date on which you or a third party you designate, which is not the carrier, has or has taken possession of the goods.

In order to exercise your right of revocation, you must send us a clear statement (eg a letter, facsimile or e-mail sent with the postal service) to us (Qroft, Av. Francisco Vega Monroy 11 Portal 4 P1C, 35109 El Tablero, Tel .: 0034 626982112, E-Mail: carlos@qroft.com) About your decision to revoke this contract. 

In order to keep the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation

If you revoke this order, we will pay you all the payments we have received from you, including the cost of delivery (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery offered by us ) within a period of fourteen days from the date on which the notice of revocation of this contract has been received by us.
For such repayment, we will use the same means of payment you have used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for these repayment fees. We may refuse the refund until we have recovered the goods or until you have proved that you have returned the goods, whichever is earlier.

You must return the goods to us immediately or in any case no later than twelve hours from the date on which you inform us of the revocation of this contract. The deadline is respected if you send the goods before the end of the deadline of twelve hours. We bear the cost of returning the goods. They shall only be liable for any loss in value of the goods if this loss in value is attributable to a handling which is not necessary for the purpose of checking the quality, characteristics and functioning of the goods.